Voices on the book
Independent reviews of the business novel "The Decision", plus podcast conversations and interviews about OCM – Operations-Centered Maintenance. Every link goes to the original publication.
Podcasts & video
Long-form conversations about maintenance, reliability, and the decisions around the asset.
Tim Stating the Obvious
PodcastWhy Your Best Team Only Gets Noticed When Everything Breaks
Hosted by Tim Staton
Frank joins Tim Staton to talk about why the maintenance team is the one function nobody notices until something fails.
NB Networks — The Leadership Podcast
Podcast#547 Perfect Operations-Centered Maintenance: Frank Hess on Turning Industrial Firefighting into Strategic Leadership
Interviewed by Niels Brabandt · 8 July 2026
Recorded in both English and German, and published as a podcast episode and a written interview in each language.
Book reviews
Independent reviews of the novel, published outside the retailer pages.
Harper Quinn Blog
ReviewThe Decision Review: A Business Novel That Makes Maintenance Matter
Gokul Anand · 3 July 2026
A review of how the novel handles plant-floor dialogue and the decisions that sit behind an ageing asset.
ReadBook Tales by Heather Miller
ReviewThe Decision: A Business Novel About the Operations-Centered Maintenance by Frank Hess — Book Review
Heather Miller · 7 July 2026
A reader's review of the story as a way into reliability and asset-management ideas without a textbook.
Read
Interviews & articles
Written pieces about the book, the method, and the work behind both.
City Shift Finance
InterviewReport about Workforce Planning 2027
Frank on how Workforce Planning 2027 connects business demand, work design, AI, usable capacity, residual roles and reversal exposure to the workforce commitment that reaches the financial plan.
Read
City Shift Finance
InterviewExecutive Interview – Frank U. Hess
Frank on why transformation programmes lose momentum, and on translating strategic intent into decision rules and routines.
Read
Book Goodies
InterviewInterview with Author – Frank U. Hess
An author interview: the writing side of The Decision rather than the method inside it.
Read
Writing about the book or about OCM?
Review copies, interview requests, and speaking enquiries all go to the same place.
Get in touch