The main characters from the business novel The Decision

Learn more about the main characters from Eagle Ridge. Here, they like to introduce to you:

Hello, I'm Palina Sawyer. You can call me Pal. I am the new Asset Manager at Eagle Ridge, and I find myself in the middle of a production facility plagued by equipment failures, chaos, and daily firefighting. Join me on my search for a way out of this crisis and discover fascinating insights into modern asset management, leadership, and the human conflicts that shape every transformation journey.

Hi, I'm Freddy. As a Reliability Engineer, I believe that every technical problem can be solved – if you're willing to look for the real causes. While many people focus on fighting the next breakdown, I try to understand why it happened in the first place. Together with Palina, I’m working to bring Eagle Ridge back to life.

Hello, I'm Tom - Supererintendent of Eagle Ridge. I've spent many years keeping the plant running and have seen more improvement programs come and go than I can count. That's why I don't believe in big promises – I believe in what actually works out in the field. When Palina shows up and starts doing everything differently, I find myself once again fighting to protect Eagle Ridge from incompetent people. Trust me guys - I'll make it.